Contact Us
Effective date: [EFFECTIVE DATE]
Questions about your order, your course, or which bottle goes in which cabinet? Real people are here to help.
Customer Support
- Email: [SUPPORT EMAIL]
- Phone: [SUPPORT PHONE]
- Text: reply HELP to any NoMas Alerts message from [SMS SHORT CODE OR NUMBER]
Support Hours
Monday through Friday, 9:00 AM to 5:00 PM Eastern Time, excluding U.S. holidays. [CONFIRM]
We reply to emails within 1 business day, usually sooner.
Mailing Address
[COMPANY LEGAL NAME], [STREET ADDRESS], [CITY, STATE ZIP]
Please don't send returns to this address. Return instructions are below.
Order Help
To help us find your order fast, include your order number and the email you used at checkout.
- Where's my order? Check your shipping confirmation email for tracking. Delivery estimates are in our Shipping Policy.
- Need to change your address? Contact us right away. We can usually update it before the order ships.
- Can't log in to your course? Use the "forgot password" link in the member area, or email us and we'll get you back in.
- Questions about a charge? Every NoMas purchase is a one-time charge. There are no subscriptions. If you see something you don't recognize, email us before contacting your bank and we'll sort it out.
Returns and Refunds
Every order is backed by our 60-Day Money-Back Guarantee. Read how it works in our Refund Policy, then email us to get your Return Authorization number.
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Click "Unsubscribe" in any marketing email, or reply STOP to any text. See our Anti-Spam Policy and SMS Terms.
Partnerships and Affiliates
Interested in promoting NoMas? See our Affiliate Program.
Privacy Requests
To access, correct, or delete your personal information, or opt out of sale or sharing, see our Privacy Policy.